Can’t log into your student portal? Here are a few quick things to check before reaching out to support.

Common Login Issues & Solutions

• Forgotten Password
  Follow the steps in the How to Reset Your Password article to regain access.

• Incorrect Email Address
  Make sure you’re using the same email address you registered with.

• Account Not Activated
  If you're a new student, be sure to click the activation link sent via email when you enrolled. Didn’t get it? Email us to resend it.

• Browser Problems
  Try clearing your browser’s cache and cookies or switching to another browser (we recommend Chrome or Firefox).

• VPNs or Proxy Settings
  Disable any VPNs, proxies, or remote desktop tools which may interfere with access.

✅ Pro Tip: Bookmark the login page: https://www.mcafeeinstitute.com/account/login

Need help logging in?
Email us at support@mcafeeinstitute.com with your full name and registered email address.