Can’t log into your student portal? Here are a few quick things to check before reaching out to support.
Common Login Issues & Solutions
Forgotten Password
Follow the steps in the How to Reset Your Password article to regain access.Incorrect Email Address
Make sure you’re using the same email address you registered with.Account Not Activated
If you're a new student, be sure to click the activation link sent via email when you enrolled. Didn’t get it? Email us to resend it.Browser Problems
Try clearing your browser’s cache and cookies or switching to another browser (we recommend Chrome or Firefox).VPNs or Proxy Settings
Disable any VPNs, proxies, or remote desktop tools which may interfere with access.
✅ Pro Tip: Bookmark the login page: https://www.mcafeeinstitute.com/account/login
Need help logging in?
Email us at support@mcafeeinstitute.com with your full name and registered email address.